Last updated: August 19, 2026
30-day money-back guarantee
We want you to be confident ordering from Nomad Tracking Card. If you're not satisfied with your purchase, contact us within 30 days of delivery and we'll issue a full refund of your product cost.
How to request a refund
Reach out through our Contact page with your order number and the email address used at checkout. We'll confirm your return and walk you through next steps.
Condition of returned items
Cards should be returned in the condition they were received, with all original accessories. Items that are damaged through misuse are not eligible for a refund.
Return shipping
Customers are responsible for return shipping costs unless the item arrived damaged or defective, in which case we'll cover the cost.
Refund processing
Once we receive and inspect your return, we'll notify you of the approval status. Approved refunds are issued to your original payment method and typically appear within 5–10 business days, depending on your bank or card issuer.
Damaged or defective items
If your card arrives damaged or isn't working as expected, contact us right away with photos if possible; we'll send a replacement or issue a refund at no extra cost to you.
Questions?
We're happy to help. Reach out through our Contact page any time.